Privacy Policy

Protection of Customer Information

We understand the importance of privacy to our customers and visitors to ShareSheppard.ca web site. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or Personal Information (as described below) about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide ShareSheppard.ca services to the customer.

Some of the information collected by ShareSheppard.ca is data which relates to an identifiable person (“Personal Information”). Examples of Personal Information are names, addresses, e-mail addresses and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Finally, we do provide Personal Information to government agencies as required by law or regulation.

Security and Integrity of Information

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

Retention of Customer Information

We retain information, including Personal Information, about customers as necessary for business purposes.

Customers are Responsible for Protecting Information and Systems on Their Premises

Some information about ShareSheppard.ca customers is stored on customer computers. Customers concerned about the security of their information in these systems should secure it by activating passwords and using physical access controls. When these systems (hardware or software) are provided by ShareSheppard.ca, we provide tools to facilitate customer efforts to safeguard their information.

The ShareSheppard.ca Web Site

The following paragraphs describe our commitment to the protection of Personal Information as it applies to the ShareSheppard.ca Web Site. What Information We Collect And How We Will Use It

Users can visit most areas of the ShareSheppard.ca Web Site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some Personal Information in these situations.

Links to Other Sites

ShareSheppard.ca provides links to external sites as a convenience to the user. The inclusion of any link does not imply ShareSheppard.ca endorsement of the external site company, its web site, or the products and services it promotes and sells. ShareSheppard.ca is not responsible for the privacy practices or the content of such web sites.

Cookies

Cookies are small text files that a web site can send to a user’s browser for storage on the hard drive. Cookies can make use of the web easier by saving and administering status, application, preferences and other user information. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent. For instructions on how to change cookie settings, look in the Help menu on your Internet browser. Refusal of cookies will not interfere with the ability to interact with the ShareSheppard.ca Web Site.

We use cookies (sometimes in conjunction with other technology) (i) to keep track of and administer customer status, preferences, business information and other information provided by a user, (ii) for security purposes, and (iii) to understand visitor usage of the ShareSheppard.ca Web Sites on an anonymous basis.

Other than cookies used in connection with registered users of the ShareSheppard.ca Web Site or used to transfer information from one application to another on one or more of the ShareSheppard.ca Web Site, information collected by cookies used in connection with the ShareSheppard.ca Web Sites is not used by ShareSheppard.ca to identify an individual. Cookies used to transfer information from one application to another are available only in the session of that transfer. Other cookies are stored indefinitely on users’ hard drives.

Web Surveys

From time to time, we include survey forms on the ShareSheppard.ca Web Site asking users for contact and demographic information (such as zip code or age). We use the responses from the surveys to better understand our customers’ needs and to create a web site that respond to their interests. Customers may opt-out of participating in follow-up surveys. ShareSheppard.ca will not disclose survey response information to companies or individuals outside ShareSheppard.ca with one exception:

1. To vendors who are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide services to ShareSheppard.ca or ShareSheppard.ca customers.

IP Addresses

The ShareSheppard.ca Web Site collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

Assent

Your continued use of this site signifies your assent to the ShareSheppard.ca Privacy Policy. We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time by posting the revised policy at the ShareSheppard.ca Web Site. Please check this page periodically for changes.

Contacting ShareSheppard.ca

If you have questions about this privacy statement, the practices of this site, or your experience on the ShareSheppard.ca Web Site, you can contact us. Comments, suggestions or materials sent or transmitted to ShareSheppard.ca shall be deemed to be non-confidential. ShareSheppard.ca shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.